Política de envío
We ship worldwide, with FREE SHIPPING OVER 25€!
Wherever you are, we ship you our goodies with our trusted international and local couriers, as quickly as possible so you can start rocking them asap!
Shipping Rates + Times
PORTUGAL:
- 3 business days delivery: €1,50
- Next day delivery: €3,80
EUROPE:
- 3 business days delivery: €2,45
- 5 business days delivery: €6,80
REST OF THE WORLD:
- Tracked shipping (5 business days delivery): €3,30
- Standard Shipping (7 business days delivery): €7,80
The times shown are delivery estimates as they are subject to delays by the courier, we are not responsible for these delays.
Processing
All order are carefully made and packed by within 1-2 business days, excluding bank holidays in Portugal. Once you have placed your order you will receive an order confirmation email and once your order has been dispatched, you will receive a dispatch email. Please remember to check your junk/spam inbox.
Taxes and Duties
Taxes are included in the price. We are not responsible for the rights, extra taxes and other import charges or costs. All international packages may be subject to local taxes, customs, duties, and fees levied by the destination country and are not included in the cost of the order. All customs charges are payable by the customer and will not be covered by us. Custom departments will hold all international parcels for routine checks and/or for payable tax, this can cause delays in your parcel arriving on time. In this event, your customs department will contact you for relevant payment. For more accurate information, we suggest contacting your local customs office. If your parcel is being returned to us because recipient refused to pay customs tax and duties, we do not offer refunds on shipping cost and will only refund the cost of the jewellery once the order has been safely returned to us.
Terms and Conditions:
We are not responsible for lost, delayed or damaged post during shipping. Once parcels have been dispatched and handed over to the courier, we no longer have control over that parcel's delivery. We therefore recommend using a tracked delivery service.
We cannot be held responsible for incorrect address or recipient name supplied by customer, if your parcel remains undelivered due to supplying the wrong delivery address, or any other essential information, the courier will return the parcel to us. It is the customers responsibility to provide their correct and full address. Once a parcel has been dispatched, we cannot change the address or intervene with the parcel in any way.
If your delivery time has surpassed and you believe your order is delayed/lost please contact us at info@myuniquejewelry.com with your order number so we can raise a claim with our courrier. Once the investigation is complete we will send you an email informing you on it's conclusion.